Let’s take your business to new heights—together.
Streamline Your Business with Automation-First Support.
Outsource smarter. Reclaim your time. Grow with less stress.
Ascend Assistants provides premium automation and virtual assistant support for NZ business owners ready to simplify their backend and scale sustainably — without the burnout.​
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You didn’t start your business to spend your days buried in admin, chasing bookings, or constantly putting out fires. But somewhere along the way, the freedom you were chasing got replaced by long hours and never-ending tasks.
At Ascend Assistants, we help you rewrite that story. Through automation, smart systems, and reliable backend support, we free up your time so you can focus on the parts of your business—and life—that matter most.
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Who We Support​
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Time-poor tradies and service-based business owners
Founders growing faster than their systems
Leaders craving structure, clarity, and ease
Wellness-driven businesses that value balance and trust
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What Makes Us Different​
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Automation-First Thinking
We go beyond task-ticking to build smart, streamlined workflows that take things off your plate permanently.
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Wellness-Backed Systems
Burnout isn’t a badge of honour. We design support that protects your energy while growing your business.
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High-Touch, Premium Support
We’re your backend growth partner—delivering fast, flexible, and proactive solutions tailored to your needs.
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True Partnership
No templates, no one-size-fits-all. We work with you to build systems that fit your business and your
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What is Virtual a Assistant?
Think of us as your behind-the-scenes growth partner — quietly streamlining your business so you can focus on leading, not juggling.
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At Ascend Assistants, we use automation, systems, and tailored support to simplify your daily operations and give you back your time and headspace.
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Admin? Handled.
Inbox overwhelm? Gone.
Manual processes? Automated.
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We become an extension of your team — flexible, proactive, and results-driven. It’s not just about ticking off tasks. It’s about helping you scale with ease.
Why Ascend? Our Mission
To empower NZ business owners and leaders with high-trust, human-first virtual support that nurtures both business growth and personal wellbeing.
We exist to help you reclaim your time, reduce overwhelm, and lead with clarity — by taking care of the admin, marketing, and behind-the-scenes work that keeps your business running smoothly.
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Our Vision: A world where thriving in business doesn’t come at the cost of burnout.
We’re here to reshape how leaders delegate, how teams are supported, and how modern businesses grow — with wellness, efficiency, and integrity at the core.
FREE Automation Setup for 3 Local Businesses
:We’re offering free custom automation setups for 3 local businesses in the trades or beauty industry.
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We’ll meet with you (Zoom or in person), get to know how your business runs, and create a simple, time-saving automation flow that helps things run smoother—without the manual effort.
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Perfect if you’re feeling stretched and want a smarter way to manage bookings, enquiries, reminders, or follow-ups.
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No cost. No catch. Just real value.
Apply now — limited to 3 spots.
Efficient Email Management
Overwhelmed by a constant stream of emails? At Ascend, we handle your inbox with precision, prioritising, organising, and responding promptly. Our approach ensures smooth operations, timely communication, and boosts customer satisfaction—so you can focus on what you do best.
Appointment Scheduling
Managing appointments efficiently can be challenging, especially when balancing last-minute changes, cancellations, and unexpected requests. We streamline the entire process by handling bookings, rescheduling, and confirmations, ensuring your calendar stays organised and optimised. Our goal is to help you make the most of your time, while we take care of the scheduling details.
Automation Setup & Support
We set up simple, smart systems that handle your repetitive tasks—so your business runs smoother without you doing everything manually.
From enquiry replies and booking flows to invoice reminders and follow-ups, we customise automations to match how you work.
Using tools like Zapier and Airtable, we connect your systems, save you hours each week, and make your workflow feel effortless—no tech skills needed.
Customer Service Support
Your clients deserve prompt, friendly, and knowledgeable service when they reach out to your business. We offer front-line customer support to handle inquiries, rescheduling requests, and general concerns. Whether via email or over the phone (through dedicated lines), our team delivers the same high-quality service your in-house staff would. We manage routine issues, giving you the freedom to focus on more critical tasks.
Facebook Ad Management
In today’s crowded digital space, capturing attention is tough. Ascend Assistants specialises in Facebook Ads Management, crafting targeted campaigns to boost engagement, drive conversions, and elevate your brand awareness. We handle the complexities, so you can focus on growing your business while building a stronger personal brand.
Satisfaction and Feedback Management
Customer satisfaction is key to the success of any business. We help gather and manage feedback, so you can stay ahead of potential issues and make improvements as needed. Our team tracks reviews, follows up with clients after service, and ensures their concerns are addressed promptly. This allows you to maintain a positive reputation, expand your customer base, and continuously enhance the quality of your services.
Jeremy M, WKO
"Because of Ascend Assistants, we’ve increased client business and now have systems to track and support every step of the client journey."
Niwa M, WKO
"Ascend Assistants has been an invaluable asset to our company... we were able to focus on the things that mattered."
Tim B, WKO
"Consistently goes above and beyond to provide personalised and tailored support."
Optimise Your
Operations Today
Efficient & Reliable
"Whether it’s managing emails or handling administrative work, she’s always efficient and reliable.Her positive attitude and proactive approach make her a joy to work with."
Alexis L.
PGG Wrightson
Responsive & Thoughtful
"Highly effective in her role and attention to detail is incredible. Responsive, thoughtful and focused on your needs in working with her."
Hilary M.
Auckland Chamber of Commerce
Above & Beyond
"Jayde's unwavering commitment to her clients' success is truly remarkable, and she consistently goes above and beyond to provide personalised and tailored support."
Tim B.
Georgina Graham International