Let’s take your business to new heights—together.
Simplify Your Business Operations and Drive Growth with Expert Virtual Assistance and Facebook Marketing
Outsource with Intention. Reclaim Your Time. Elevate Your Business.
Premium virtual assistant and Facebook marketing support for NZ business owners who value wellness, leadership, and long-term growth.
At Ascend Assistants, we help New Zealand business owners and leaders simplify their operations, reduce stress, and focus on what matters most. Whether it's admin tasks or Facebook ad campaigns, our virtual assistant services are built around you — your goals, your workflow, your wellbeing.
We’re more than just task-tickers. We’re your behind-the-scenes support system, committed to helping your business thrive without the burnout.
Who We Support
✔️ Small-to-medium business owners
✔️ Founders and entrepreneurs juggling growth
✔️ Leaders ready to step out of the day-to-day
✔️ People-first teams that value flexibility and trust
What Makes Us Different
Tailored Support, Not Templates: We get to know your business inside and out to provide admin and marketing support that fits seamlessly.
Wellness-First Approach: You started your business for freedom — we help you reclaim it.
Premium Service: We deliver high-level, proactive support so you can step into your leadership role fully.
Flexible Partnerships: Whether you need short-term support or long-term collaboration, we work with you, not just for you.
What is Virtual a Assistant?
Think of us as your behind-the-scenes dream team — quietly powering your business forward. A Virtual Assistant (VA) supports your business remotely with everything from email management and customer service to Facebook ad campaigns and systems setup — so you can focus on leading, not juggling.
At Ascend, we simplify your day-to-day by handling the tasks that drain your time and energy.
Admin? Done.
Inbox chaos? Sorted.
Facebook Ads? Managed.
We become an extension of your business — flexible, proactive, and dedicated to results. It’s not just about getting tasks done. It’s about helping you thrive.
Why Ascend? Our Mission
To empower NZ business owners and leaders with high-trust, human-first virtual support that nurtures both business growth and personal wellbeing.
We exist to help you reclaim your time, reduce overwhelm, and lead with clarity — by taking care of the admin, marketing, and behind-the-scenes work that keeps your business running smoothly.
Our Vision: A world where thriving in business doesn’t come at the cost of burnout.
We’re here to reshape how leaders delegate, how teams are supported, and how modern businesses grow — with wellness, efficiency, and integrity at the core.
Efficient Email Management
Overwhelmed by a constant stream of emails? At Ascend, we handle your inbox with precision, prioritising, organising, and responding promptly. Our approach ensures smooth operations, timely communication, and boosts customer satisfaction—so you can focus on what you do best.
Appointment Scheduling
Managing appointments efficiently can be challenging, especially when balancing last-minute changes, cancellations, and unexpected requests. We streamline the entire process by handling bookings, rescheduling, and confirmations, ensuring your calendar stays organised and optimised. Our goal is to help you make the most of your time, while we take care of the scheduling details.
Follow Up and Recall Systems
Keeping clients on track with follow-ups or routine appointments is essential for business growth and customer retention. Ascend implements a proactive recall system that sends reminders for upcoming services or overdue appointments. This ensures no client falls through the cracks, helping you maintain a full schedule while enhancing customer care and loyalty.
Customer Service Support
Your clients deserve prompt, friendly, and knowledgeable service when they reach out to your business. We offer front-line customer support to handle inquiries, rescheduling requests, and general concerns. Whether via email or over the phone (through dedicated lines), our team delivers the same high-quality service your in-house staff would. We manage routine issues, giving you the freedom to focus on more critical tasks.
Facebook Ad Management
In today’s crowded digital space, capturing attention is tough. Ascend Assistants specialises in Facebook Ads Management, crafting targeted campaigns to boost engagement, drive conversions, and elevate your brand awareness. We handle the complexities, so you can focus on growing your business while building a stronger personal brand.
Satisfaction and Feedback Management
Customer satisfaction is key to the success of any business. We help gather and manage feedback, so you can stay ahead of potential issues and make improvements as needed. Our team tracks reviews, follows up with clients after service, and ensures their concerns are addressed promptly. This allows you to maintain a positive reputation, expand your customer base, and continuously enhance the quality of your services.
Optimise Your
Operations Today
Efficient & Reliable
"Whether it’s managing emails or handling administrative work, she’s always efficient and reliable.Her positive attitude and proactive approach make her a joy to work with."
Alexis L.
PGG Wrightson
Responsive & Thoughtful
"Highly effective in her role and attention to detail is incredible. Responsive, thoughtful and focused on your needs in working with her."
Hilary M.
Auckland Chamber of Commerce
Above & Beyond
"Jayde's unwavering commitment to her clients' success is truly remarkable, and she consistently goes above and beyond to provide personalised and tailored support."
Tim B.
Georgina Graham International